Supply Chain Reengineering : Improving Inventory Management and Customer Service Quality

نویسندگان

  • Mohammad M. Amini
  • Donna Retzlaff-Roberts
چکیده

Companies competing in today’s global economy are challenged by two critical yet conflicting issues related to their supply chains. On one hand, they are under ongoing pressure to reduce operational and inventory costs, which requires keeping inventory levels low. On the other hand, they must achieve a high customer service level by having inventory available when and where the customer wants it. To achieve these conflicting goals requires supply chain reengineering for many organizations.

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تاریخ انتشار 2003